Overview
Descartes ShipTrack™ is a logistics management platform that offers a cloud-based, scalable solution suitable for a variety of industries and applications. The platform is designed to be configurable to fit specific workflows, featuring an intuitive ergonomic interface for easy adoption by users. It provides capabilities such as real-time digital tracking, paperless processes, and automated dispatch and order processing, which aim to increase productivity and streamline logistics operations.
ShipTrack™ focuses on enhancing customer service by offering real-time shipment information that is accessible to both customers and customer service representatives. It optimizes delivery processes through route management, ETA management, and delivery SLAs. By eliminating paper-based processes and enabling electronic workflows, the platform facilitates quicker invoicing and improved driver retention through safety compliance monitoring. ShipTrack™ can support businesses ranging from small enterprises needing simple delivery tracking solutions to large enterprises handling millions of parcels daily across the country and internationally.